PandaScore has bolstered its client services by appointing David Trehondart as Head of Customer Success of the esports data and odds provider.
Trehondart joins PandaScore’s senior management team from leading US big data and intelligence services provider Palantir, where he formally served as a Deployment Strategist.
Further experience has seen Trehondart manage high-profile B2B clients for Uber Eats as Restaurants Operations Manager of the online food delivery services of tech giant Uber.
Welcoming the appointment Flavien Guillocheau, CEO at PandaScore, said: “David is an incredible talent, and we are thrilled to welcome him to PandaScore as Head of Customer Success. That his experience is outside of the industry will bring a new perspective to the business and this makes him a great hire. Having people from the world’s leading data companies like Palantir join PandaScore and bring their invaluable experience in solving even the most complex and challenging cases, and overall world-class customer success experience is immensely important to us.
“While operators are aware of esports and the growing need to offer esports betting to players, many still need support in order to unlock the full potential of both the vertical itself and our platform full of innovative features and tools. Offering assistance, guidance and tools to improve performance, identify product needs and growth potential – David will proactively lead these initiatives for PandaScore, allowing our clients to deliver compelling esports betting experiences to their players.”
Trehondart will lead PandaScore, B2B client services tasked with ensuring that partners can unlock as much value as possible from PandaScore’s platform and suite of products, as well as building strong and long-lasting client relationships.
In his remit, Trehondart will ensure a smooth technical integration, identify performance improvement opportunities and involve customers with the product.
David Trehondart, Head of Success at PandaScore, added: “I knew that for my next role I wanted to take on a position that would provide excitement and adventure and while esports and esports betting are new to me, I knew PandaScore would be the perfect place to work.
“As soon as I spoke to Flavien I understood his vision, saw his deep knowledge of the market and the potential the sector has in terms of growth. Of course, PandaScore is at the cutting edge of this, and I could not be more excited to join its incredible team.”