To mark International Responsible Gaming Day on February 17, leading GameTech operator Kaizen Gaming is reaffirming its commitment to safe and responsible play. The company has shared 10 practical tips to help players stay in control, along with an overview of the responsible gaming tools available on its Betano platform.
Responsible gaming is a core pillar of Kaizen Gaming’s strategy, embedded in technology, product design, and customer support. The approach focuses on prevention, education, and early intervention, ensuring gaming remains enjoyable, transparent, and safe.
10 Tips for Safe and Enjoyable Play
Kaizen Gaming encourages players to follow these key principles:
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Play for fun, not to earn money
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Monitor the time spent playing and take regular breaks
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Set a budget and do not exceed it
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Stay social and maintain balance with other activities
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Play sober
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Protect minors and prevent underage access
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Do not chase losses
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Avoid gambling under stress or emotional distress
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When in doubt, stop playing
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Use the responsible gaming tools available to you
These guidelines aim to promote awareness and help players make conscious, informed decisions while gaming.
Leadership Insight
Ismini Nasaina, Head of Responsible Gaming at Kaizen Gaming, said:
“Gaming can only stay fun when our players stay in control. Responsible Gaming is not a platform feature for us, it’s a core operating principle that shapes how we design our products and how we support players. Our focus is to help players stay in control through clear information, practical tools, and timely interventions where needed.”
Responsible Gaming Tools on Betano
Kaizen Gaming offers a comprehensive suite of tools to support player safety:
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Financial limits – deposit, loss, and wager limits, plus withdrawal cancellation and blocking
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Time management – session timers and personal time limits
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Self-exclusion – for longer breaks
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Time-out features – short, immediate pauses
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Access to helplines – for external support organisations
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Rigorous age verification – to prevent underage access
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Educational content – clear, localised guidance
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Self-assessment tools – evaluate gaming behaviour
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24/7 specialised customer support – trained in responsible gaming
Ismini Nasaina added:
“Increasing awareness around responsible play and making safeguards easy to understand and use is essential. International Responsible Gaming Day is a good opportunity to reinforce these basics and remind players that protection tools and support are always available. Player awareness and control are what keep the gaming environment safe and sustainable.”
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